PHARMA CX SUMMIT
2018



DESIGN & EXECUTE A SEAMLESS EXPERIENCE
FOR PATIENTS, PAYERS & PROVIDERS

-


MARCH 28-29, 2018

- THE GRAND SUMMIT HOTEL, SUMMIT, NJ -

HOW CAN PHARMA IMPROVE CUSTOMER EXPERIENCE?


— DESIGN — CONTENT — TECHNOLOGY — MEASUREMENT —




Join us on March 28-29 in Summit, NJ for the leading customer-experience event in pharma

THE PHARMA CUSTOMER EXPERIENCE SUMMIT 2018


THE EXPERIENCE

Collaboration.
Networking.
Learning.

To foster this environment, attendance is discounted for pharma/med device companies to ensure this is an industry-led event. Expect to join 120 of your pharma marketing colleagues with limited vendor attendance.

Overview

The Pharma CX Summit is the top experiential marketing conference for the industry, focusing on enabling pharma to exceed customer expectations and meet business objectives.

THE FACULTY

12 pharma CX experts
8 experts from the CX field
4 CX/UX gurus from other industries

THE FORMAT

Fast.
Engaging.
Effective.

Content-Driven Sessions

Plenty of Networking Breaks
Full Lunch & Breakfast Included
Reception to Follow

Hear from 25+ leading digital customer experience experts
and A senior-level industry led audience



Eventbrite - PHARMA CUSTOMER EXPERIENCE SUMMIT 2018

Speakers Include:

“The Customer Experience Summit was a great vehicle for learning about CX across customer segments. My team took pages of notes throughout and came back to the office energized by new ideas and contacts.”

– Jenny Allen,
Director, Customer Experience,

“This was a great event with a ton of relevant, applicable information and access to people who are really working in the field.”

 

– Matt Balogh,
Sr. Director, Content Engineering,

“Honestly the Summit was excellent – it was a great opportunity to learn valuable customer experience insights for pharma and meet the other attendees.”

 

– Anastasia Walsh,
Sr. Manager, Digital Marketing,

Platinum Sponsor

Mad*Pow

Mad*Pow

Mad*Pow is a design agency that strives to help people improve their health and wellness, meet their financial goals, learn and connect. The research, strategy, design and development we do is focused on delivering measurable results, ultimately helping our clients design and deliver engaging, intuitive, and meaningful experiences to their target audience - http://www.madpow.com


Gold Sponsors

CareLike

CareLike

Patients are evolving into proactive healthcare consumers and seeking to manage their own outcomes. This transformation from reactive patient to proactive consumer takes place against a backdrop of impactful socio-demographic trends, such as an aging population that is increasingly well-connected and informed - http://www.carelike.com

Arteric

Arteric

Arteric provides clients with incomparable digital capabilities via processes and values that delight brand teams. We are digital natives — software engineers and healthcare marketing veterans with extensive digital marketing experience. We see a future where daily life and technology are indistinguishable, where brands engage audiences through novel experiences - http://www.arteric.com

Confirmit

Confirmit

Leading organizations around the globe rely on Confirmit to transform customer feedback into better business results. Our Professional Services and Consulting team provides expert assistance in designing effective Voice of the Customer programs and leveraging employee engagement tools, helping clients significantly impact business performance for more than a decade - https://www.confirmit.com


Silver Sponsors

Arches Technology

Arches Technology

Whether you're reaching patients, caregivers, or healthcare providers, delivering relevant content at the right time in the appropriate channel can empower, support, prepare, and educate your audiences. Our software platforms enable you to drive greater health outcomes—and that's good for everyone. Learn more - https://www.archestechnology.com

imre health

imre health

imre health is a fiercely independent, creative-led and tech-enabled marketing agency. Founded upon the values: transparency, fearlessness and imagination, we use social media, digital and design to create brand experiences that solve problems for pharmaceutical brands. We believe that taking a moment to listen could change everything. And that’s why our methodology begins by asking the simple question “how do you feel?” https://imre.com

HealthLink Dimensions

HealthLink Dimensions

Leveraging the largest multi-sourced database of active practicing physicians, HealthLink Dimensions offers flexible data solutions that facilitate multi-channel marketing and communications. Over 1.7 million unique B2B permissioned, verified, and deliverable email addresses. Learn more: http://www.healthlinkdimensions.com

AAJ Technologies

AAJ Technologies

AAJ Technologies is a digital strategy services and technology implementation company. AAJ guides companies on how to re-establish and redefine the relationship between their business and their users, clients, customers, employees, partners or vendors. We take the time to envision the digital future-state of your business through a deep analysis of your goals, company culture, and desired outcomes. Then we create a strategy to take you to and beyond where your vision leads. Learn more: https://www.aajtech.com


Conference Partners

PM360

PM360

PM360 is the only magazine that provides timely, credible and actionable pharma marketing “how to” –that inspires innovation and fuels brand success. Published monthly, PM360 is the only journal that focuses on delivering the full spectrum of practical information necessary for product managers and pharma marketers - http://www.pm360online.com

PharmaVOICE

PharmaVOICE

PharmaVOICE magazine, reaches more than 41,000 BPA qualified subscribers and 60,000 users with its digital edition. PharmaVOICE is the forum that allows business leaders to engage in a candid dialogue on the challenges and trends impacting the industry. Learn more - www.pharmavoice.com   


Exhibitors

Aktana

Aktana

Aktana is the pioneer in decision support for global life science sales and marketing teams. The company’s data-fueled suggestions and insights are delivered within a sales professional’s existing CRM workflow, serving as a critical ally in data leverage and better decision-making - http://www.aktana.com

MadMicrobe

MadMicrobe

MadMicrobe Studios partners with agencies and pharma, helping to bring their brand’s vision to life through creative strategies, cutting-edge technology and rich digital media. As a studio, we strive to bring dynamic motion, beauty and scientific accuracy to all we do. As a partner in your brand’s journey, we aim to establish and maintain long-lasting relationships. Learn more - http://www.madmicrobe.com


Media Partners

FiercePharma Logo MM&M Logo PM360 Logo PharmaVoice Logo
PharmaBytes Logo PharmaBytes Logo Pixels & Pills Logo Pixels & Pills Logo

Contact Us

Want to see the timed agenda, participate in a session, or learn more about sponsorship/exhibition?